Property Management

Comprehensive Management, Complete Peace of Mind.

At Propertiva, we understand that managing a property involves more than just collecting rent. It requires a proactive approach, meticulous attention to detail, and a commitment to maintaining the value of your investment. Our comprehensive property management services are designed to provide landlords with a hassle-free experience, ensuring both property and tenants are well cared for.

Our Management Services

  • Key Holding: Secure storage of property keys for efficient access when needed.
  • Pre-Tenancy Preparation: Ensuring the property is clean, compliant, and ready for new tenants.
  • Regular Property Inspections: Conducting routine checks to ensure the property is maintained and any issues are promptly addressed.
  • Inventory Management: Coordinating detailed check-in and check-out inventories to document property condition.
  • Utility Management: Handling the transfer of utilities and payment of related bills on your behalf.
  • Maintenance Coordination: Arranging for repairs and maintenance with our network of vetted, competitively priced contractors.
  • Legal Compliance: Advising and ensuring compliance with all relevant legislation, including arranging necessary safety certificates.
  • Tenant Liaison: Acting as the primary point of contact for tenants, addressing their concerns and queries promptly.
  • Vacant Property Management: Regularly inspecting and maintaining the property during vacant periods to ensure its security and upkeep.

Why Choose Propertiva?

Experienced Team:

Our property management professionals bring years of experience and a proactive approach to managing your property.

Tenant Satisfaction:

Happy tenants tend to stay longer. We strive to provide outstanding service to both landlords and tenants, fostering positive relationships and reducing turnover.

Reliable Contractors:

We collaborate with a range of reliable and professional contractors, ensuring fast and efficient responses to maintenance issues.

Transparent Communication:

We maintain open and honest dialogue with our clients, keeping you informed at every stage of the management process.

Compliance and Certifications

Propertiva is committed to upholding the highest standards in property management:

Client Money Protection (CMP):

As members of UKALA, we adhere to the Client Money Protection scheme, ensuring that landlords and tenants are compensated in the unlikely event of misappropriation of funds.

The Property Ombudsman:

We are members of The Property Ombudsman and abide by its Code of Practice, ensuring fair and transparent dealings in all our property management activities.

Download Property Management Guide

Let’s Discuss Your Property Management Needs

Entrust your property to Propertiva and experience the benefits of professional, proactive management. Contact us today to discuss how we can tailor our services to meet your specific requirements.

Full Service. Zero Stress. Total Peace of Mind.

At Propertiva, our Property Management Service is built to offer landlords complete reassurance. Beyond the initial letting, our team handles every aspect of property management with professionalism, transparency, and care. From collecting rent to resolving maintenance issues, we keep your investment performing and your tenants satisfied—all while saving you valuable time.

What Our Management Service Includes

We handle rent collection directly from your tenants and arrange prompt monthly transfers to your nominated bank account. Payments are streamlined and issued through a single, consistent system, no chasing, no confusion.

Each month, you’ll receive a clear financial summary detailing any rental income, maintenance costs, or service charges. These reports are designed to support easy record-keeping and tax preparation.

We can coordinate professional cleaning before new tenancies begin, ideal for presenting the property at its best. Our trusted partners offer reliable and cost-effective services.

If requested, we can manage payments such as service charges, ground rent, or insurance premiums directly from your incoming rent, saving you time and ensuring nothing is missed.

Our in-house maintenance team manages all repair requests, coordinates quotes, and oversees work with vetted contractors. You’ll be consulted for approval where needed, with urgent issues handled swiftly.

Tenants will have access to emergency contact details for critical situations outside of normal office hours. We ensure tenants are briefed on what qualifies as an emergency and how to respond.

We conduct regular inspections, typically at the six-month mark, to ensure your property is being maintained in line with the tenancy agreement. We’ll report back on condition, cleanliness, and any tenant concerns.

At the end of the tenancy, we oversee the check-out process using an inventory report (where available) to assess the condition of the property and note any required deductions or repairs.

Once the check-out report is reviewed, we advise on fair and appropriate deductions, backed by quotations where needed. This ensures the process is transparent and just for both parties.

If your property is empty between tenancies, we offer light management during the vacancy, such as periodic checks, post-tenancy cleaning, or arranging works and viewings in preparation for re-letting.

Services are subject to terms and conditions. Please speak to our team for custom arrangements.

Propertiva Landlord Fees Guide

Our Let-Only service includes:
– Property marketing and valuation
– Professional photography and listings on top UK portals
– Accompanied viewings with prospective tenants
– Comprehensive referencing and Right to Rent checks
– Tenancy agreement preparation
– Deposit handling and registration (optional add-on)
– Move-in coordination
Example:
If monthly rent is £1,200, the one-time fee is £1,152 (8% of £14,400 annual rent).
Fee is payable upon signing the tenancy and applies on renewal unless otherwise agreed.

Includes all Let-Only services, plus:
– Rent collection and direct deposit to landlord account
– Ongoing tenant communication and issue resolution
– Contractor coordination and maintenance oversight
– Safety certificate management (Gas, EICR, EPC)
– Utility transfers and council tax liaison
– Quarterly property inspections with digital reports
– Check-out management and deposit guidance
– Vacant property oversight
– Dedicated property manager
Example:
At £1,200 rent/month, monthly management fee is £144.
A 12-month tenancy would total £1,728 in annual management fees.

– Let-Only renewal: 6% of annual rent
– Fully Managed renewal: 10% of annual rent
(Includes re-negotiation, tenant retention, rent review, updated agreements, utility updates.)

Tenancy Agreement Drafting (if separate): £95.00 Deposit Registration (standalone): £75.00
EPC Arrangement: £90.00
Gas Safety Certificate: £95.00

EICR (Electrical Safety Check): £150.00
Inventory (Studio – 2 bed, furnished): From £145.00
Additional Inventory Items (e.g. en-suites, gardens): +£20.00 per room Cleaning Coordination (pre/post tenancy): £50.00 (plus contractor invoice) Vacant Property Management (bi-weekly visits): £100.00/month
Court Attendance (per day): £350.00
Third Party Liaison (e.g., solicitor, insurer): £84.00
Overseas HMRC Filing (quarterly): £100.00
Refurb Coordination (above routine): 10% of cost (min £100)
Key Cutting & Delivery: £30.00 plus key cost

– All fees are inclusive of VAT where applicable.
– Charges are subject to change. Please contact us for the latest version.
– Bespoke packages and volume landlord discounts available upon request.

Download the Landlord Fee Guide